Contact us

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and returned within 30 days.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

UK: 1-2 days from dispatch

EU: 3-7 working days from dispatch

RoW: 5-20 working days from dispatch.

Please note that these are only estimates.

Products are stocked up on a regular basis.

If a product you want is out of stock, there will be a 'Notify Me When Available' button under where the 'Add to Cart' buttion usually appears. Click on this and you'll be notified when more stock becomes available.

Simple returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

7 days a week support

Email us at info@rule28.com or use the web chat function